Destination Shipping Policy

I ship to locations in the United States & Canada.

I also ship to most international locations, please contact me for shipping rates BEFORE making your purchases. 

Combined Shipping Policy

I will gladly combine shipping on multiple items that you purchase from me.

Heres how it will work....

All of the items that you are purchasing from me will be put in a box and weighed. You, the buyer, will be charged the actual shipping charge. The first item that you purchase will also have a $1.50 Shipping & Handling fee, each additional item will have a .50c Shipping & Handling fee. The shipping & handling fees cover the expenses of Delivery Confirmation, packaging supplies, gas to drive your package to the post office, and my valuable time spent preparing, packaging and shipping your order (I work pretty cheeply).

Payment Paw-licy

Payment of your purchase must be made within 10 days of receiving the invoice.

International orders must be paid only through Paypal.

US orders: I accept payments through Paypal, Google Checkout, and checks or money orders. When paying with check or money order, please include a printed copy of your invoice. Orders paid with checks will have a 7 delay in shipping.

Positive feedback will be left for you when your complete payment has been received and your order has been shipped.

Shipping Paw-licy

Ok, I know all you cats get all excited and want to get your new purchases as soon as possible. Don`t worry, I understand completely!

I will ship your order within 2 business days after your payment has been received. Orders paid with check will be delayed 7 days to allow your check to clear the bank.

I will notify you via email when I have shipped your order and let you know when you can expect it.

All orders are shipped through the US Postal Service with Delivery Confirmation. I highly recommend that you purchase shipping insurance, however it is optional.

Return Paw-licy

Yes, I do have one. I want to know about happy cats and unhappy cats.

If you are a happy cat - please leave me a positive feedback. I want to know what you think about my products and service. I just love to read your comments.

If you are an unhappy cat - please don`t resort to negative feedback. I want to hear about your unhappy experience through an email at berning_05@hotmail.com and have the opportunity to resolve any problems to make you a happy customer. If that means having the item returned in the original condition that you received it in and issuing a refund when I receive it - that is the way it will be.

Please notify me within 48 hours of receiving the item from me. If you wish to return the item, please return it in the original condition that you received it in.

When I have received the item that you are returning, you will be issued a refund, an exchange or a credit, whatever you choose, equal to your purchase price. I DO NOT refund any shipping costs.

Thank you for visiting and come again soon!

 Please feel free to contact me at any time with any questions that you may have about my items - before or after your purchase. Your satisfaction is important to me. You can reach me via email at berning_05@hotmail.com.