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Announcements
 Knowledge is power.


Welcome to The Revolution.

 

  General Announcements
May 2008

  Wagglepop Yesterday, Today and Tomorrow 
5/2/08
We are very pleased today be be able to officially announce the sitewide participation and policy changes that will ensure not only a solid ongoing future for Wagglepop the company, but benefit the entire Wagglepop community of buyers and sellers. The participation structure changes announced today (and effective starting 6/1/08) mark an extraordinary "break" from online auction convention, and will do much to help support the continuation unabated of our existing high standards for features, functionality, and performance. 

Our foremost intention is to create and support an environment that allows for and rewards successful sellers in the most meaningful of ways - the bottom line. At the same time, the new structure will help buyers find the very best in pricing and product and all members transact in an environment of fairness, respect, and trust.

After much internal debate and considerable restructuring, we are all very happy to announce that there will be no cut in any of the services, features, or functions on Wagglepop. All of our existing dynamics will remain in place, including most notably the BusinessBuilder Advanced Selling Tools. While the proprietary and legacy features we offer are quite "maintenance intensive", we simply did not and do not want to compromise the "package" that has come to represent Wagglepop. High standards of operation reflect who we are and what we wish to be and I am personally very proud to announce that we will continue to support that.

All announced participation and policy changes are effective 6/1/08. We will continue to operate under the existing dynamics until that date. The breakdown below is sectioned by subject.

  1. Introducing SmartSell Enterprise Package

As of 6/1/08 the existing SmartSell Pro Package will be retired and replaced by the SmartSell Enterprise Package - a package that at $29.95 per month supports not only unlimited included access to the Wagglepop Marketplace through a complete marketable storefront featuring the BusinessBuilder Advanced Selling Tools, but unlimited included selling as well. SmartSell Enterprise represents a 21st century approach to online selling that allows sellers doing to the work to keep more of their earned profits - 100% in fact! Starting 6/1/08 the new base for participation and entry into the Wagglepop Marketplace will be SmartSell Enterprise.

SmartSell Enterprise Package
A 21st century online selling solution by Wagglepop

SmartSell Enterprise Package Features

 

SmartSell Unlimited Listing Pack
Unlimited Listings - No Insertion Fees! All listing formats
FREE Thumbnail Gallery Picture Upgrade
FREE Buy Now Options - All prices
Basic Wagglepop Store with BusinessBuilder!
Featuring the value-packed and innovative BusinessBuilder suite of Advanced Selling Tools:

> Buy More Now with DynamicDiscounts
> Red Carpet Customer Program
> OnTarget Cross Promotions
> InStore Promotions
> Merchandising Manager

Plus a complete storefront with up to 100 custom categories, unlimited custom pages, a custom URL for your Store, available Store Listing Header, and much more!

Learn more about Wagglepop Stores featuring BusinessBuilder

SmartSell Independence Pack
Tired of sharing your profits? Declare your "independence" from Final Value fees!

NO FINAL VALUE FEES!

Sold listings are not subject to any percentage commission as Final Value Fees under SSE are not applicable - meaning no more penalties for success - a "freedom" in online selling that is long overdue.

There is no action that existing Wagglepop Marketplace merchants must take. Existing SmartSell Pro accounts will migrate automatically starting 6/1/08 to SmartSell Enterprise. All posted charges to accounts prior to 6/1/08 will reflect SSP, while all posted charges on 6/1/08 and beyond will reflect SSE.

SmartSell Enterprise comes with a Basic Wagglepop Store as under SSP, and the Store component can continue to be upgraded to Featured or Showcase under the existing upgrade costs. Existing upgraded Stores will migrate and continue at the same Store subscription level.

The introduction of SmartSell Enterprise marks the start of a dynamic that allows sellers to focus on their customer base and businesses in the most meaningful of ways while spending less time on the bottom line - a fixed cost under SSE. We feel strongly that any comparison to listing on eBay, or to quality independent shopping carts will continue to show Wagglepop as an extraordinary value and uniquely effective offering.

Welcome to the New Wagglepop and the future of fair and effective online selling.

 

  2. Introducing Wagglepop Marketplace Marketshare

In the coming weeks we will be introducing Wagglepop Marketplace Marketshare. Marketshare has the sole purpose of "completing" the Wagglepop Marketplace by offering, direct through Wagglepop LLC via dropshipment and other agreements, the items and products that we do not currently offer within the Marketplace through lack of population from the online selling community. Basically, we will be "in the trenches" with our existing Marketplace Merchants attempting to fulfill the wants and needs of our shoppers. We owe the very best experience possible to those that consider and visit Wagglepop, and what the online selling community has not provided we will provide ourselves through a variety of methods.

As per existing policy, we are proud to state that we do not and will not accept outside advertising within Wagglepop for competing items and products as on eBay. Our Marketplace Merchants have earned and deserve that protection from outside competition - the Wagglepop Marketplace is for Wagglepop Merchants' items and products, and the items and products from Marketshare.

When people come to Wagglepop looking for something - we want them to find and buy it - and Marketshare will help to build that.

 

  3. Wagglepop Marketplace Access

As many of our most successful sellers know, participation within the Wagglepop Marketplace as a merchant is a valuable commodity. Access to the Wagglepop Marketplace will continue in the current "open" format at this time, but we will be introducing "closed" format over the next few months. The new format will require verifiable online selling references and/or upfront payment along with a few other requirements that will do much to attract what will serve all membership best - dedicated and trustworthy sellers. There may even be a short period where we will not accept new sellers into the Marketplace. Expect announcements as appropriate in the coming weeks and months.

 

  4. New Search and Browse Results Displays

Over the next several weeks we will be testing a new set of search and browse results displays that better reflect the expectations of shoppers and further differentiate us from the typical "auction site" look and feel. Shoppers we believe will find the new displays easier to navigate and interpret, and in doing so make for a better overall experience which can lead to more sales.

Look for them in the next few weeks and we will have public polls posted for membership input.

 

  5. New Selling Opportunities through Expansion

Based on some preliminary investigation into the buying behaviors of the online buying community, we are exploring the idea of expanding Wagglepop into a "family" of related but independent ecommerce shopping sites that could mean more opportunity for sellers to expand their customer bases and sales. The changes we make today to ensure the viability of Wagglepop moving forward may allow us through revenues to support development of additional smaller "specialty" sites with highly targeted focuses. Our ability to effectively rank in search engines is a dynamic worth optimizing through expansion.

At some point we will conduct public polls to gauge the validity of and need for expansion that existing membership would be a part of and support. Should support be pronounced for Wagglepop under the new structure, we envision completion of existing Wagglepop projects at some point (such as Wagglepop Checkout) as a part of the new expansion initiative.

 

  In Conclusion and Our Commitment

I would like that thank all of our membership - buyers and sellers alike - for your support to date that has helped build our small but powerfully effective community. The very existence and success of Wagglepop is something we can and should all be proud of. Wagglepop was built out of "thin air", from a single idea and a desire to make a difference for online buyers and sellers and to break away from the limited effective options available and the unfair dynamics that came with that.

While we leave the "eBay competitor" vision behind, I am struck by the fact that Wagglepop proves that good people working hard and together can achieve something real and lasting for the benefit of everyone - for buyers, for sellers, for community friends. Together, we have made and continue to make a little part of the online world a better place - not through criticism but through positive attitudes and action. Achievement on any level is a joy that no critic can or will ever know, as few critics know anything of hard work or sacrifice.

How much we achieve is not nearly as important as who we are and what we did and continue to do working together in respectful trust-based environment. I am proud to be associated with such good people, and hope to continue that association for many years to come.

Andrew Pittino
- Wagglepop Director of Business Development & Vice President, Wagglepop LLC

 


 

April 2008

  InventoryDirect Bulk Listing Tool Retired  
4/1/08
As part of the preparations for our upcoming site restructure towards October, we are retiring the InventoryDirect bulk listing tool effective today 4/1/08. InventoryDirect is a very powerful but greatly underutilized resource with high maintenance requirements both in Customer Care and technical support. As current participation and utilization statistics do not support the continued offering of InventoryDirect we have as noted above retired this listing tool.

 

  System Announcements

February 2008

Thursday, 2/14/08 7:50 pm EST
The Wagglepop Mail System will be intermittently unavailable during the overnight (and into tomorrow morning 2/15) for some unscheduled maintenance.
Please note that EOA emails may be undelivered during this maintenance period so members should remember to use the Won and Sold consoles in My WP to check transaction status. We are working as quickly as possible to restore the system to normal configuration and we appreciate your patience during the downtime.
     Update Thursday, 2/7/08 9:50 pm EST
     The Wagglepop Mail System maintenance has been completed and all site-related email functions have been restored to active status. 

 

Thursday, 2/7/08 12:05 am EST
Please note that InvoiceDirect is currently undergoing some unscheduled maintenance as of this morning. We expect to have InvoiceDirect back online within the next 24 hours. In the interim, sellers can issue invoices direct through PayPal's invoice creation system after contacting your buyers directly through email or PM until InvoiceDirect is back online. We apologize for any inconvenience and are working as quickly as possible to restore InvoiceDirect to active status.
     Update Thursday, 2/7/08 9:50 pm EST
     Access to InvoiceDirect has been fully restored at this time. 

 

Sunday, 2/3/08 10:15 am EST
Please note that InvoiceDirect and InStore are undergoing some unscheduled maintenance as of this morning. We expect to have both back online within the next 24 hours. In the interim, sellers can issue invoices direct through PayPal's invoice creation system after contacting your buyers directly through email or PM until InvoiceDirect is back online. We apologize for any inconvenience and are working as quickly as possible to restore both features to active status.
     Update Sunday, 2/3/08 1:20 pm EST
     Access to both InvoiceDirect and InStore have been fully restored at this time. 

 

Friday, 2/1/08 5:50 pm EST
Please note that access to the InventoryDirect bulklisting tool may be interrupted temporarily over the next 48 hours for some unscheduled maintenance related to the recent server migration. Once completed, InventoryDirect will be restored as normal. We appreciate your cooperation and support while we complete these important maintenance tasks.
     Update Saturday, 2/2/08 8:55 am EST
     Access to InventoryDirect has been fully restored at this time. 

 

January 2008

Wednesday, 1/23/08 1:55 pm EST
Scheduled Maintenance Notice: On 1/28/08 and1/29/08 between the hours of 8:00 PM and 8:00 AM all access to Wagglepop will be temporarily interrupted. The interruption is necessary for server migration and reconfiguration. Once back online, expect intermittent access issues for approximately 48 hours (during 1/30 and 1/31) due to DNS propagation. Customer Care may be intermittently unavailable during these dates. We apologize for any inconvenience during this maintenance workorder.

 

September 2007

Tuesday, 9/11/07 12:35 pm EST
From about 10:00 am to 12:24 pm on Tuesday, 9/11/07, site access was interrupted for some new internal code integration and corresponding unscheduled site maintenance. The site has been restored, and all servers are back online and functioning normally. We apologize for any inconvenience. 

 

July 2007

Sunday, 7/1/07 10:45 pm EST
Please note that access to the site may be interrupted temporarily today, Sunday 7/1 and through Monday 7/2 for some scheduled maintenance covering approximately 36 hours in duration. Users may experience performance interruptions or slowdowns during sitewide category browsing, when attempting to contact Customer Care, when listing or relisting manually, or within the email notification system. Once completed, site operation will be restored as normal. We appreciate your cooperation and support while we complete these important maintenance tasks as quickly as possible.

 

April 2007

Thursday, 4/26/07 9:00 am EST
Please note that access to the site may be interrupted temporarily this morning, Thursday 4/26, for some scheduled maintenance related to site backups. The interruption should be very short in duration, and once completed, site operation will be restored as normal. We appreciate your cooperation and support while we complete these important maintenance tasks. 

 

February 2007

Friday, 2/2/07 12:25 pm EST
Please note that access to the Registration process for new applicants may be interrupted intermittently for related scheduled maintenance during the afternoon Monday 2/2. Once completed, site operation will be fully restored and the system will accept new registration applications as normal. We appreciate your cooperation and support while we complete these important maintenance tasks.

Monday, 2/26/07 8:10 pm EST
Please note that access to the site may be interrupted temporarily over the next several hours this evening, Monday 2/26, for some unscheduled maintenance. Once completed, site operation will be restored as normal. We appreciate your cooperation and support while we complete these important maintenance tasks. 

Wednesday, 2/28/07 9:45 am EST
Please note that access to the site may be interrupted temporarily during this morning and afternoon, Wednesday 2/28, for scheduled infrastructure projects and related maintenance. Once completed, site operation will be restored as normal. We appreciate your cooperation and support while we complete these important tasks. 

 

January 2007

Saturday, 1/13/07 10:15 pm EST
Please note that access to the site will be interrupted temporarily for scheduled maintenance during the early hours of Sunday 1/14, approximately between the hours of 1 am and 3 am EST. Once completed, site operation will be restored as normal. We appreciate your cooperation and support while we complete these important maintenance tasks.

Monday, 1/15/07 10:45 pm EST
Please note that access to the site will be interrupted temporarily for scheduled maintenance during the early hours of Tuesday 1/16, approximately between the hours of 3 am and 6 am EST. Once completed, site operation will be restored as normal. We appreciate your cooperation and support while we complete these important maintenance tasks.

Wednesday, 1/17/07 9:16 am EST
Access to Wagglepop AdSmart may be intermittently interrupted today Wednesday, 1/17, for unscheduled maintenance. Once completed, access to AdSmart operation will be restored as normal. We appreciate your cooperation and support while we complete this unscheduled maintenance task.

 

November 2006

Tuesday, 11/7/06 9:24 am EST
From about 3:10 am to 7:45 am on Tuesday, 11/7/06, site access was interrupted by a power outage at an upstream access provider and some corresponding unscheduled site maintenance. Power has been restored, and all servers are back online and functioning normally. We apologize for any inconvenience. 

Friday, 11/10/06 11:57 pm EST
Due to the scheduled integration of the new sitewide search engine, users may experience unusual intermittent search behaviors during the related new code implementations. We expect to minimize these interruptions gradually over the next 48-72 hours until the process has been fully completed. Thank you for your understanding and support while we complete this important site upgrade.

Friday, 11/17/06 4:33 pm EST
Due to testing of some of the code modules that will support the next version of InvoiceDirect, for the next few hours (beginning at about 4:00 PM today), sellers may experience some intermittent odd behaviors in the Sold section of My Wagglepop concerning invoicing and sales management tasks.

If you attempt to send an invoice during this timeframe, you may experience some overall issues and intermittently receive the following message: "You are not the seller of this listing", as well as a general management-related "resets" in the columnar information.

That is expected and normal during this live testing portion of the module, so we would recommend that sellers wait until we update this announcement this evening before attempting to issue invoices. We are working as quickly as possible to get this particular task accomplished and return site behavior to normal. We appreciate your patience and understanding while we complete the necessary tasks.

 


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